Water savings to flow into Warwick and surrounds

Water savings, through drought resilience and long-term water security, will be bolstered. Soon, more than 9,000 smart water meters will be installed to properties on the reticulated network in Warwick and surrounds.

Water savings, through drought resilience and long-term water security, will be bolstered. Soon, more than 9,000 smart water meters will be installed on properties on the reticulated network in Warwick and the surrounding areas.

The State of Queensland, acting through the Department of Regional Development, Manufacturing and Water, provided grant funding for installing smart water meters. This was done through the Smart Reticulation and Network Monitoring program to reduce water losses and improve efficiency in the water reticulation networks throughout the Southern Downs region.

Fitted with radio transmitters, the new smart water meters will replace the existing mechanical water meters. They will help reduce water loss from leaks, improve the accuracy of water bills, inform better water use decisions and enhance customer service by providing access to real-time water consumption data.

This $3.5m project for Warwick and surrounds follows the successful roll-out of 2,700 smart water meters to Stanthorpe in October 2022. These smart water meters identified over 100 property leaks when the smart meter app went live.

Southern Downs Mayor Vic Pennisi welcomed the next phase of the smart water meter roll-out. He said introducing the water-saving technology added another layer of drought-proofing the region.

“Future droughts are inevitable, and Council is delivering multiple drought resilience projects across the region to improve long-term water security,” Mayor Pennisi said. “Smart water technology is a proactive step forward in modernising our water infrastructure and offers several advantages over traditional meters to increase efficiency, accuracy and convenience in monitoring water usage. Smart meters will now be installed throughout Warwick, Allora, Yangan, Killarney, Dalveen, Leyburn, Wallangara and Pratten. They will provide real-time data on water volumes and pipe flow rates and help Council pinpoint leaks and save water.”

Water savings through smart water meters

The Council encourages residents to contact Data Right at (07) 4968 3173 to ensure the project is rolled out seamlessly and with minimal disruption. Residents can arrange a suitable time for installation if they anticipate that either locked gates or dogs could prevent property access.

Following installation, residents may notice some slight water discolouration and air in water lines, but this is harmless and will dissipate once water has run through the pipes for a short time.

A Council spokesperson confirmed that, in 2023, the smart meter monitoring portal identified that around 3% of Stanthorpe customers had potential leaks on their properties. The total volume lost to leaks was approximately 36,000 kilolitres. Council has sent 478 leakage notifications regarding potential leaks. The average response time to correct the leaks has been 11 days.

Stanthorpe residents with smart meters can now take advantage of the free online MySDRCWater customer portal to monitor their water consumption in real-time and set alarms for over-usage or early detection of leaks. Register at: https://mysdrcwater.sdrc.qld.gov.au.

A fact sheet and FAQs on the project are available at https://bit.ly/SmartWaterMeters_SDRC.

For all the latest Council news and information, download the ‘My SDRC’ App or visit www.sdrc.qld.gov.au. Alternatively, call 1300 MY SDRC (1300 697 372) or email mail@sdrc.qld.gov.au.

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