Tamworth RC rolls out Taggle smart water meters

Tamworth Regional Council has announced the roll-out of smart water meters in March. One of Australia's leading smart water solutions providers, Taggle Systems, has been contracted for the installation.

Tamworth Regional Council has announced the roll-out of smart water meters in March. One of Australia’s leading smart water solutions providers, Taggle Systems, has been contracted for the installation.

Tamworth Regional Council’s latest investment to enhance water sustainability across the local community involves the installation of new smart water meters.

The rollout will begin in early March in Manilla and Barraba. The smart water meters will be installed throughout the region until late 2023. Over 21,000 mechanical water meters will be replaced with new smart water meters or fitted with add-on tags through a $6.5M investment by Council.

Smart water meters measure water usage and are fitted with low-powered radio transmitters to provide accurate near real-time water usage readings, improving the accuracy of water bills, helping to detect possible leaks, promoting better water management and improving customer service.

Council currently uses a fleet of mechanical water meters that rely on manual readers to capture consumption data. This approach is manually intensive and relatively inefficient. Tamworth Region Mayor Russell Webb said that Council is investing in water security for the region.

“Council is continuing to increase water security for our community with new smart water meters. One of the biggest advantages is their near real-time usage readings and accuracy, which helps to detect leaks. They can help us save many megalitres of water each year through leak detection.”

Many other Councils have upgraded because of these benefits. An online water portal will provide residents of the Tamworth region with easily accessible data to monitor water consumption and alerts for high consumption and leaks. They will also help Council make faster and more informed water distribution decisions, improving the entire water network.”

Smart water meters to be installed by Taggle

Council has contracted Taggle and their sub-contractor Data Right to install the new meters through a formal tender process.

Taggle CEO David Peters said that the Tamworth region is perfectly positioned to reap many benefits of smart water metering.

“We have installed hundreds of thousands of smart water meters across many Councils, and the savings experienced are significant. Identifying leaks quickly is the big one, saving valuable water and reducing water bills and bill shock for larger leaks. The water portal will also help residents understand their water usage better. The portal will also assist with customer service questions, as the data can be referenced to resolve problems. This portal will be accessible from any device, including mobile phones, tablets or desktops, giving you near real-time water usage data directly to your fingertips.”

The water portal will be available to residents of the Tamworth region from June/July 2023 onwards. The new meters also display usage readings on the devices themselves too.

Residents should expect the water supply to be interrupted for only 10 to 20 minutes when the new meters are installed. Installers will knock on the door to confirm with the resident if it is ok to change the meter at that time.

Tamworth region residents are required to clear the area around their water meters. This includes removing any covers or debris before their installation dates. Residents who own dogs or have meters behind locked gates can contact Data Right at (07) 4968 3173 to arrange a suitable time for installation.

To learn more about smart water meters and the rollout schedule, please visit www.tamworth.nsw.gov.au/smart-water-meters or call Council customer service on (02) 6767 5555.

Related Articles:

Send this to a friend