Supporting the industry’s core needs at No Dig Down Under

With No-Dig Down Under coming in 2025, the themes of sustainability and innovation will undoubtedly be central. One company is making waves in this space with their leading offering of trenchless renewal technology.

Founded in 2008, Pipe Core initially catered to the private lateral lining market, selling resins and liners along with installation training. Over the years, it has transformed from a small business serving private customers to a key player in the infrastructure renewal market. Leading this transformation is Jason Marshall, who joined the company in 2023 as chief executive officer to accelerate the company forward and continue to service the industry with first-class trenchless rehabilitation solutions.

“Pipe Core identified a gap in the market to offer a full service, beyond material and equipment supply, to round out its approach to the market with technology optioneering, training, product accreditation, equipment servicing and onsite support services.”

“This broad service offering shifts from merely selling products to being a complete solution provider, fostering strong industry relationships and delivering high-quality results,” explains Marshall.

Development of trenchless technology

Trenchless technology was once considered a novelty in the water and pipeline industry, or at least that was the case when Marshall first entered the market over 20 years ago.

“Trenchless techniques were very early in their life cycle but are now mainstream options for infrastructure renewal,” he said. “The evolution towards UV technologies is the biggest change I’ve seen, and one of the reasons Pipe Core is investing in its product offering to support the industry’s move towards this technology.”

This shift highlights innovation within the water and pipeline industries. Many installers have pivoted their on-site delivery processes to pass on efficiency gains and quality improvements to their end customers.

“One of these efficiency gains is seen through access to pre-manufactured materials for UV relining installation. The move away from onsite liner preparation has gone a long way to helping operators achieve consistent high-quality results and reduce time on-site,” said Marshall.

“We’re also seeing a lot more CCTV inspection technology and robotics in the industry. Artificial intelligence (AI) and the Internet of Things (IoT) are also an important part of the trenchless future.”

Pipe Core and its development

Looking back on its history, Pipe Core’s humble beginnings have expanded to include the full spectrum of investigation, cleaning, robotics, and renewal options.

“It’s very much a curated approach and reflects our move towards a complete service offering,” Marshall said. “Instead of simply importing technology from overseas for onward sale, we’re about understanding the industry and its market needs. We support asset owners and contractors to select the right technology and gain training appropriate to the technology used. Providing advice, spare parts and equipment servicing is also key to that support.”

One thing that Pipe Core does well is understand its customers’ material and equipment requirements. It leans on its global suppliers for the right technology that considers ease of installation, long-term value for money, business needs, and project requirements. It also works with its customers to optimise the supply chain, ensuring the timely availability of products, and can provide on-site support for high-risk, high-value projects.

Sustainability and innovation

Increased sustainability outcomes and innovative technology are common threads running through multiple aspects of the trenchless technology industry, particularly regarding renewal methods, equipment, and materials.

“The real success of Pipe Core has been the long-standing and deep relationship with our customers and suppliers,” Marshall said. “Our close relationship with our international partners is important. We have excellent relationships with companies who are invested in innovation and sustainability goals.”

Those companies include SAERTEX multiCom® GmbH, Trelleborg, Picote Solutions, Renssi, Vertiliner, Ritec, HD Sanierungstechnik, Rausch Rehab, Cosmic Engineering, Scanprobe, Schneider, Hächler and ROM bv. All are industry leaders in their own right.

No-Dig Down Under

No-Dig Down Under is the southern hemisphere’s only large-scale conference and exhibition dedicated to trenchless technology. Organised in partnership with the Australasian Society for Trenchless Technology (ASTT), No-Dig Down Under has grown over the years to become the second-largest no-dig technology event in the world and is now considered a ‘must-attend’ for all industry professionals.

“As a Gold Sponsor, it’s imperative for us to connect with customers and our industry,” Marshall said. “Our customers range from plumbers and drainers, lining contractors, infrastructure specialists and asset owners. No-Dig Down Under allows us to share what we’re doing and the innovation we are bringing to the industry. Technology constantly changes, so No-Dig Down Under is an efficient way to connect and communicate with the market.”

“One highlight of No-Dig Down Under will be numerous exhibitors discussing their sustainability practices. Pipe Core will support these initiatives by showcasing its partnerships with companies independently adopting sustainable practices.”

Pipe Core’s suppliers align with key sustainability themes, such as eliminating single-use plastics, energy consumption, carbon reduction, and social impact, which contribute significantly to environmental and social responsibility.

Trenchless technology is an inherently sustainable renewal option,” said Marshall. “We’ve worked closely with our suppliers to ensure best practices in all areas, especially with manufacturers like SAERTEX multiCom GmbH, who offer products with a technical service life of 100 years.

Goals for the future

Of most importance to Pipe Core is the desire to continue connections with the industry.

“We want to maintain that connectivity with all our stakeholders across the whole asset ownership lifecycle,” he said. “We want to position ourselves at the forefront of innovation, sustainability, quality and service.”

For more information, visit https://www.pipecore.com.au/ and https://www.nodigdownunder.com/