South East Water makes AFR Most Innovative Companies List

South East Water has been recognised on the AFR BOSS 2023 Most Innovative Companies List, taking out sixth place in the Mining, Agriculture and Utilities category.

South East Water has been recognised on the AFR BOSS 2023 Most Innovative Companies List. It took out sixth place in the Mining, Agriculture and Utilities category.

South East Water was included in recognition of its culture of innovation and commitment to improving outcomes for customers and the environment. In recent years, the organisation has embarked on multiple ambitious, innovative projects to rise to the challenges of this critical decade for water. These innovations are taking place in the face of changing weather patterns and evolving customer expectations.

The award recognises, in particular, South East Water’s Environmental Sensitivity Map. It is a tool created to proactively protect the environment within Melbourne’s south-east in the event of a sewer spill. This initiative is just one of multiple projects helping the organisation protect its environment and deliver for its customers.

South East Water has also embarked on a significant digital transformation and is progressing, substantially expanding its recycled water network. Its digital metering program has saved customers close to 1 billion litres of water and over $4.4 million by detecting household leaks. The next phase of the digital metering program will see South East Water supporting businesses and industries. The goal is to help them save water by installing next-generation digital data loggers.

The accolade also recognises the organisation’s commitment to empowering its employees to drive innovation at all levels and areas of the business through its innovation program.

Innovative technology drives South East Water

South East Water Managing Director Lara Olsen said the organisation was incredibly proud to be named on the prestigious list. They were among many other inspiring and influential organisations.

“Innovation is one of our driving forces at South East Water. It enables us to continually improve our operations to deliver healthy water for our customers, community and environment, both now and well into the future,” she said.

“We’re constantly looking for new ways to protect our work environments. Often, this means inventing new tools and technologies ourselves – which is what we’ve done with the Environmental Sensitivity Map.

“This tool is helping us not only to better understand the biodiversity in our region. It helps us act faster and more responsibly to protect it if there’s a risk to the environment.”

In 2023, South East Water launched its five-year customer commitment, which sets out the organisation’s plan for the future. It includes the continuing expansion of its digital utility program, updating critical assets to expand capacity for Melbourne’s growing population and investing in more smart tools to deliver a better customer experience.

Each year, AFR’s Most Innovative Companies List celebrates influential Australian businesses that create unique and innovative solutions to solve problems and have the power to change people’s lives.

Read the full list of companies listed in the Mining, Agriculture and Utility category here.

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